![]() The chat support feature is very simple to use and allows IT support professionals to access my machine for troubleshooting in a transparent way. On the BeyondTrust Representative Console, the Chat icon on the General tab will flash if General Queue is selected by the customer via the Chat dialog on the mySupport portal or BeyondTrust Support Portal. Anyone having issues with this new version. Once you have had an account created, and given a temporary password from the Bomgar Administrator: The file bomgar-rep.exe is located in a subfolder of "C:\Program Files (x86)" (for instance C:\Program Files … Bomgar Representative Console Installation. As a Bomgar Service Representative, you'll need the Bomgar Representative Console software installed to your machine. TOUS les employés en contact avec la clientèle qui utilisent la console Bomgar Representative. Public Knowledge - Software and Applications - Once you have been given permission to be a Bomgar Rep (you can submit a request for access under "Get Bomgar is the worldwide leader in secure, appliance-based remote support solutions. install a Jump Client on any Windows, Mac, or Linux computer to gain unattended access outside Then select "Email" under the "Email a Link to the Customer" section. The Bomgar Button does not maintain a persistent.
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